ROI Hunter
Remote (Borough High Street, London, UK)
👫 Whom are we looking for? A customer-centric leader with a strong interest in Social Media and passion in mentoring a team while working with the biggest e-commerce clients in Europe.
🌍 Where? Remotely from United Kingdom
📝 How? Full-time employment
🗓️ When? Starting as soon as possible
🎯 Why? This is a crucial role that will manage and develop the current Customer Success team, guiding them into reaching their full potential while successfully working closely with the region's e-commerce clients.
About the job
The Customer Success team leader will be leading a team of 3 CSMs that covers onboarding, auditing, and supporting existing clients across Europe.
Provide the team members with training, tactical and strategic support.
Lead the team to growth of client portfolio and thus company's revenue.
Manage a portfolio of clients by identifying the clients' challenges and providing partnership support.
The team is very...